We ship through our shipping partners Bluedart, Rivigo, Fedex, and
Delhivery. Once the product is shipped, we immediately provide the tracking
details through email and SMS on your registered email address and phone number.

Go through our online store, select the product and add in your cart. Login with your account and place the order. Fill the details and pay through the payment gateway with your preferred bank, credit card or wallet. Note : You can also checkout as guests. However, we strongly recommend you to create an account.

We accept all major credit cards, debit cards and net banking. We also have Credit Card EMI options (3, 6, 9, 12 , 24 months). We also accept wallet payments, such as PayTM, Amazon, Airtel, PhonePe, Freecharge, Mobikwik &
Jio.

No, there are no hidden charges, the amount includes all the taxes and charges provided in the cart.

No, at the moment we do not accept Cash on delivery/ Pay on delivery options. This facility is currently only available to project, bulk and wholesale buyers.

All Items at our store are made to order, we usually initiate the order production as soon as the payment is confirmed. However, we do understand that you may want to cancel / change the order. We allow cancellations up to 48 hrs. after the order is placed. Write to us on info@deekecollection.com for
cancellation.

There are no delivery charges on deekecollection.com, enjoy the free shipping all across India!

Once the items are shipped, It usually takes 10-14 days to be delivered to most part of the country. We ship all our products through delivery partners of repute such as - BlueDart / Fedex / Rivigo / Delhivery, etc.

Yes, on your request we provide assembly and installation. However, most of our products are DIY and easy to assemble and install.

We provide 12 months warranty on all our products. Please go through our warranty policy here

Certainly! Just call us or send a What’s App message at +91 8949625100 or email at info@deekecollection.com and update your details. You can do this anytime upto 48 hours before we dispatch your item(s) from our warehouse. If your items have already been dispatched, changing your delivery address isn’t usually possible, and you may be charged for arranging redelivery.

Yes, we will send you an email/text message on dispatch of the product.

Most of our furniture will not require any assembly or may require very minimal assembly. This can be done in most cases without the aid of any tools. We do support assembling of furniture in major cities.

Sorry, we do not offer a gift wrap service at the moment. We will be introducing this service shortly.

All product dimensions have been provided in individual product pages. We suggest
you measure your entrance/stairway to make sure the product fits. Any return
due to misfit will be chargeable. Please note that we are responsible for
delivering the item till the address and not till the door. You have to make
your own arrangements.